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Invyntra

Privacy Policy

Last updated: September 30, 2026

Invyntra ("we", "us", "our") provides a cloud-based inventory management platform ("Service"). This policy explains what data we collect, why, and how it's handled when you use our website or Service.

1. What we collect

  • Account information you provide, such as name, email, mobile number, and business details.
  • Business data you enter into the platform — products, stock, purchases, sales, suppliers, and customers.
  • Payment records for your sales, if you collect payments through Invyntra — amounts, dates, payment method, the app, bank or card network reported by your payment gateway (for example "UPI · GPay" or "Visa"), the gateway's payment and refund IDs, and refund status.
  • The payment gateway credentials you connect (such as Razorpay API keys).
  • Basic usage data (pages visited, actions taken) to help us fix bugs and improve the product.

We don't collect or store card numbers, CVVs, UPI IDs, bank account details or banking passwords. Your customers enter these directly with the payment gateway.

2. How we use it

  • To provide and operate the Service you've signed up for.
  • To respond to support requests you submit to us.
  • To improve reliability and features, using aggregated or anonymized usage patterns where possible.

3. Sharing

We do not sell your data. We share data only with:

  • Infrastructure providers we use to run the Service (e.g. our hosting provider), solely to operate the platform.
  • The payment gateway you connect (currently Razorpay), when you collect a payment or issue a refund — we send the amount, order reference, and your customer's name, mobile number and email (if recorded on the order) so the gateway can process the payment, deliver payment links, and return refunds. The gateway's own privacy policy applies to the data it handles.
  • Authorities, if required by law.

4. Data storage & security

Data is transmitted over encrypted connections (HTTPS). Payment gateway secrets you connect are encrypted at rest and are never shown back in full, and payment updates from the gateway are accepted only with a verified signature. We take reasonable technical and organizational measures to protect your data, but no online service can guarantee absolute security.

5. Your rights

You can request access to, correction of, or deletion of your personal data at any time by writing to [email protected]. We'll respond within a reasonable time.

6. Data retention

We retain account and business data for as long as your account is active. If you close your account, we'll delete or anonymize your data within a reasonable period, except where we're required to retain it by law.

7. Changes to this policy

We may update this policy as the product evolves. Material changes will be notified to registered users; continued use of the Service after changes take effect means you accept the updated policy.

8. Contact

Questions about this policy can be sent to [email protected].